Technical Support
Last Updated: 18.10.2025
Creating a Celvian account is fast, secure, and password-free. We use a one-time verification code sent to your email for login and registration. Here's how it works:
1. Why Create a Celvian Account?
- Fast Checkout: Save your shipping and billing details.
- Order Management: View and track your orders anytime.
- Account Dashboard: Access profile, addresses, and return options.
- Secure Access: Password-free login using email verification codes.
- Exclusive Perks: Early access to new drops and members-only offers.
2. How to Create or Access Your Account
Step 1: Go to the Account Page
- Visit Account.celvian.com
- or
- Visit Celvian.com
- Click the Account icon (top-right corner)
- You’ll be directed to the sign-in page
Step 2: Enter Your Email
- Type your email address and click Continue
- You’ll receive a 6-digit code in your inbox (valid for 15 minutes)
Step 3: Enter the Verification Code
- Check your email and copy the code
- Paste it into the login form and click Submit
- You’ll be logged in instantly—no password needed!
💡 If you don’t see the code in your inbox, check your spam or junk folder. The code can only be used once.
3. Managing Your Account
- Profile: Update your name, email, and phone number
- Addresses: Add, edit, or remove shipping info
- Orders: Track order history and request returns
4. Forgot Your Email or Want to Use a Different One?
Simply click “Sign in with a different email” on the login page and follow the same process.
5. Want to Delete Your Account?
- Email us at support@celvian.com
- Use the subject line: “Delete My Account”
- We’ll permanently delete your account and data upon confirmation